Processing Time
After payment is received, we will process your order within 1–2 business days and release it for shipping.

Delivery Times

• Within Germany: 3–5 business days
• International: 7–12 business days

The times stated refer to the pure shipping duration after processing and may vary depending on the destination country, customs, and shipping service provider.

Shipping Costs
Shipping costs will be displayed at checkout before completing the order.

Tracking
Once your order has been shipped, you will receive an email with a tracking link.

Customs & Taxes (for international shipments)
For deliveries outside the EU, additional customs duties, taxes, or fees may apply, which are to be borne by the recipient. These are beyond our control.

Delays
In rare cases (customs, public holidays, high order volume), there may be deviations from the stated delivery times.

Questions about your order?
Contact us anytime at support@seasona.de – we are happy to help you.